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!nService RMS

Mission-Critical Records Management for Smarter, Safer Law Enforcement

Next-Generation Solutions for Modern Law Enforcement

Bayou Media Development, based in Greater New Orleans, is a forward-thinking software company specializing in browser-based solutions for law enforcement. Our team is driven by a deep commitment to innovation, user-centric design, and operational excellence.


!nService RMS is our flagship Records Management System—a modular platform delivering real-time, actionable data for every function of law enforcement, from field officers to backend administration.


Why Agencies Rely on !nService RMS?

We build smart, field-ready tools that simplify law enforcement workflows and deliver real-time visibility when it matters most. Designed with officers in mind, !nService RMS is trusted by teams who value speed, accuracy, and results.

✔ Streamlined, role-based interface for easy field and desk use
✔ Dramatic reduction in paperwork and manual entry
✔ Modular and scalable for any size agency
✔ Real-time access to data across units
✔ Optimized for both mobile and desktop environments
✔ NIBRS / xIBRS compliant reporting

Incident/Arrest Reporting

Log incidents the moment they happen—anywhere, anytime.


Our arrest and incident modules allow officers to quickly record offense details, suspect data, timestamps, and more. All reports are customizable, searchable, and linked to broader case files, ensuring every action is documented and accessible. From GPS tagging and photo uploads to automated validation checks, digital signatures, and real-time supervisory review, the system streamlines workflows, reduces paperwork errors, and accelerates case progression and courtroom readiness.

Case Management

From first response to final resolution, !nService Case Management keeps your investigations organized, accessible, and accountable.
Our intuitive system allows officers, detectives, and supervisors to track every aspect of a case in one centralized dashboard. From the initial incident report to the closing summary, every action is recorded with time stamps and user tracking, providing complete transparency throughout the investigative process.


Users can attach evidence, statements, notes, and more—all in one secure case file. Role-based access ensures data stays protected, while built-in tools support collaboration and case progression with clarity and control.

Intelligence Reports

Make smarter decisions by uncovering patterns, links, and trends hidden within your field data.
!nService Intelligence Reports equip agencies with the ability to generate real-time insights that enhance situational awareness and strategic planning. Whether you’re analyzing crime trends across districts or identifying patterns in offender behavior, our tools help you stay one step ahead.


Officers and analysts can quickly connect related incidents, monitor hotspot activity, and flag repeat offenders—all within a unified dashboard. Visual summaries and advanced filters make it easy to extract what matters most. With !nService, intelligence gathering becomes a proactive tool for prevention, not just a passive record of the past.

Changing the Way You Work

Transforms how commercial security teams operate.

At Bayou Media, we don't just deliver software—we build systems that evolve with your department.
Our mission is to offer a long-lasting, secure, and scalable tool tailored to your policing challenges. Because in law enforcement, the smallest detail can make the biggest difference—and with !nService, you’ll never miss it.

!nService™ is trusted by security teams across diverse commercial sectors.

Our solutions are tailored for corporate headquarters, shopping centers, warehouses, distribution hubs, industrial parks, hotels, resorts, and private venues. No matter the environment, our mission is to help you secure it with smarter tools, scalable infrastructure, and professional-grade support.

3+

Years Field Tested

100,000+

Hours Saved via Realtime Approvals

1000+

Officer Engagements

Ready to transform your records management?

Schedule a Demo